■ About the return and exchange process
1. Please let us know the order information for the product that is due to be returned within seven days of the arrival of the product. (e-mail or Q&A)
2. Please return it to the address specified by the customer center when returning it or exchanging it.
3. When the returned product arrives at the main office, the person in charge will contact you via e-mail.
※ It may take some time to return items from abroad. (Minimum one month) Please understand in advance.
■ For return shipping charges
1. By Buyer's mistake (ex: insufficient address, etc.), If returned, You have to pay $10 for the re-shipment. For refunds, the $ 5 return cost charge will be deducted.
2. If your product is damaged and you are unable to wear it, please send us a product photo and order information.
3. We will re-shipping it to you if it is shipped in a different product than the one ordered by the buyer.
4. When shipped again, If the product is out of stock, replace it with another product of the same price range or proceed with a refund.
5. Please contact our Customer service center within 7 days.
■ Return, not exchangeable
1. Products that have been over 30 days since receipt of the product.
2. Products Used (There are exceptions.)
3. If damage is caused by carelessness of the customer.
■ Be careful when returning or exchanging
1. The Company shall not be liable for the loss of the returned product due to accidents or the like occurring until the product arrives to us.
2. Please use the designated carrier and return address when returning.